"Outreach campaigns worth talking about"

From engaging with the ‘hardest to reach’ audiences to help them switch to Digital TV; to delivery of our multi award-winning Tackling Fraud Together programme, Outreach Solutions Limited have been at the forefront of delivering successful behaviour-change campaigns of huge social value, for over 12 years.

Our achievements have been astounding: Across more than 30 programmes we have helped support, advise and empower over 1 million individuals across the whole of the UK.

It is with great sadness therefore, that Outreach Solutions will be closing its doors at the end of 2019.

We would like to thank our clients and funders, and our hundreds of partners from the voluntary and community sector who have helped us deliver some of the most important and effective campaigns of social value the UK has seen.

We have started conversations, and those conversations will continue to empower, support and protect for a long time to come.

Should you need anything at all even to just say goodbye, please do get in touch with Robert Smith, call 07540 123006 or email rsmith@outreachsolutions.org.uk



We work on projects which make a difference: projects that aim to break down barriers and create opportunities for a wide range of individuals and communities.

We design, manage and deliver behaviour-change and awareness-raising programmes, from small local projects to larger UK-wide programmes. We specialise in reaching audiences who are traditionally thought of as 'hard to reach and more difficult to engage, or who tend not to respond to traditional media. These communities are typically the following groups older people, socially isolated people, BME groups and people with sensory, mobility or dexterity impairments; learning difficulties; mental health conditions; English as a second language  ............. and they make up around 20% of the UK population!

If you have a need to communicate with any of these groups we can build a truly effective programme for you.

Our History

Digital Outreach was first set up in 2007 to engage target groups with important messages around the digital TV switchover and the support that was available. It quickly became clear that the outreach model was highly effective in engaging audiences who are harder to reach and encouraging individuals to take action. Under our new brand Outreach Solutions we have successfully transferred the model to other sectors and subjects, to deliver campaigns from health awareness to tackling fraud.


We deliver communications and behaviour change campaigns through the voluntary and community sector.  Harnessing the existing networks within communities we can help drive real and sustained behaviour change.


Our pioneering outreach model harnesses trusted voices within communities to drive engagement, primarily through face-to-face communication.  Reaching people in an environment in which they are comfortable and which facilitates peer to peer communication increases their receptiveness to messaging.


This approach enables us to effectively deliver large-scale programmes where the voluntary and community sector focuses on engaging individuals at grass-roots level within their own communities.  We provide the framework, project management, advice, support and training to ensure projects make a real and measurable impact.







From the start of our journey in 2007 engaging the hardest to reach individuals during the UK's switch to Digital TV, we have subsequently delivered multiple campaigns of social value across many sectors.

Our work has centred on a wide range of important issues to society such as digital inclusion, cancer awareness, fuel poverty, sexual health, reducing food waste and fraud prevention.

For more information on the clients we have worked with and the outreach programmes we have successfully delivered, get in touch.



Tackling Fraud Together is our award-winning community outreach programme engaging local communities and helping people to understand the risks, and avoid becoming victims of fraud.

"This is a great concept and really hits the mark as a way of conveying challenging messages and changing social norms"

Michelle Cracknell, The Pensions Advisory Service


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We can't wait to hear from you

Outreach Solutions

The Old Co-op Building

11 Railway Street



SK13 7AG


© Outreach Solutions 2019

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