Tackling Fraud in Leicestershire: View From The Ground

Delivery partners Age UK Leicester Shire & Rutland and RCC speak candidly about the programme they delivered for Outreach Solutions across the region, and how they were able to help elderly citizens in Leicestershire.


Tackling Fraud Campaign - Mary talks about being scammed

Mary talks about being scammed and how it makes her feel before receiving fraud prevention messages from Outreach Solutions’ Tackling Fraud campaign


Tackling Fraud Campaign - Mary's thoughts after receiving fraud prevention messages

Mary talks about what she has learnt from the information she received through the Tackling Fraud outreach campaign


Tackling Fraud Campaign - How the outreach model works

Outreach Solutions asked Jane Jackman from Rural Community Action Nottinghamshire how she delivers and embeds the fraud messages in her day to day work.


Judith from Age UK Notts speaks about their role in Tackling Fraud project

Judith Keegan – Project Manager at Age UK Nottingham & Nottinghamshire speaks about their role in the Tackling Fraud in Nottinghamshire project and provides examples of the fraud prevention messages have made a difference to people.


Bringing a national campaign to a local level

By harnessing the skills and experience of the voluntary and community sector we are able to get the messages of a national campaign to audiences at a very local level. This film shows, in the words of our clients, partners and end users, how our community engagement services can make a difference. Thanks to John Askew (Digital UK), Claire Petty (North Yorkshire and York Forum) and Lily and Mabel (group members) for their support in making this film.


The impact of outreach

Our community engagement and awareness-raising campaigns give a ‘human face’ to an information campaign. This film describes the value of providing this human face to organisations wanting to get important information to people who need extra help. It gives a snapshot of what this involves at a practical level and the impact it can make on an individual. Thanks to John Askew (Digital UK), Peter Hellawell (Community Action Hampshire) and Chris Tulk (a local resident) for their support in making this film.


The value of working through existing networks of trusted organisations

Our outreach programmes are designed to engage individuals through trusted voices within their communities. Reaching people in an environment they are comfortable in and which facilitates peer-to-peer communication increases their receptiveness to messaging. For many people, face-to-face contact is key to developing trust and encouraging behaviour change.
Thanks to John Askew (Digital UK), Claire Petty (North Yorkshire and York Forum) and Lily and Mabel (group members) for their support in making this film.


Breast cancer awareness campaign

Convey delivered a community outreach programme on behalf of North Trent Cancer Network and Corporate Culture to raise awareness of the early symptoms of breast cancer amongst women over 70. Using local trusted community voices the campaign was well received amongst social groups and organisations.

Thanks to Julie Akino (Age UK Derby and Derbyshire), Bronte and Bryony (Age UK volunteers) and Lily, Mabel and Christine, for their support in making this film.