Thousands of Derbyshire county citizens to receive fraud prevention advice


  • Partnership set to help 20,000 over 55s understand the dangers of fraud.
  • Over 55s with credit cards, loans or savings are more likely to be targeted by criminals.


An awareness campaign has been launched to help those living in Derbyshire over the age of 55 to tackle the increasing threat of fraud. The Derbyshire Scam Watch campaign is expected to benefit over 20,000 people over the age of 55, by giving them free advice and support about the dangers of fraud. According to Experian, just under a quarter (23.8%) of people over 55 were affected by fraud last year.


North East Derbyshire CAB has been appointed by Outreach Solutions to lead delivery of the campaign, which is funded by fraud and ID experts Experian, and Derbyshire County Council. Commencing in June 2018, North East Derbyshire CAB will work with a range of individuals and community groups to provide advice aimed at over 55’s on how to spot fraudulent activity and stop it happening to them, or people they know or care for.


Councillor Carol Hart, Cabinet Member for Health and Communities, said: “We’re committed to protecting over-55s in Derbyshire from the emotional and financial harm caused by fraud. We are delighted therefore to launch the Derbyshire Scam Watch campaign which will allow us to offer free advice and support to help people spot fraudulent activity. We look forward to working with Experian, North East Derbyshire CAB and Outreach Solutions as we give people the tools to protect themselves, and the people they love, from fraudsters.”


Phil Rance from Experian, said: “Our fraud analysis shows that criminals continue to target the elderly, particulary those with credit cards, loans and healthy amounts of savings. By working with Outreach Solutions and their partners we are able to use our expertise in fraud to help people become more vigilant about protecting their personal data and change lives for the better.”


Top tips to help people protect themselves from fraud:

  • Never give your bank card or PIN to anyone
  • Never send money or pay fees to claim prizes or lottery winnings
  • Don’t be afraid to put the phone down to cold callers or to end the call with a brief “No, thank you”
  • Take your time and don’t be pressured into a commitment – ask questions or seek a second opinion from someone you trust
  • Don’t call unfamiliar numbers or reply to unsolicited texts as these may charge at premium rates
  • If it seems too good to be true, it probably is!

Anyone who has been affected by fraud should report it to Action Fraud by calling 0300 123 2040, or the Citizens Advice Consumer Helpline 03454 04 05 06, or visiting

Robert Smith from Outreach Solutions, said: “After the success of our award winning campaign across Nottinghamshire, Leicestershire & Glasgow we are thrilled to be launching in Derbyshire and building on their already successful Derbyshire Scam Watch campaign. Fraud seriously impacts the lives of many people which can cause financial difficulty, breakdown in family relationships and a decline in physical and mental health, particulary amongst older people. By helping people over the age of 55 understand common scams they are then able to take steps to protect themselves in the future.”

If you work with or support people over 55 either through your work, as a carer, or if you run or attend a social group – you should get involved. The campaign, via a series of short talks, provides information to groups and individuals who will learn all the hints and tips about how to spot fraudulent activity and protect themselves from becoming a scammers next victim. For more information, contact Angela Lobley at North East Derbyshire CAB on 0300 456 8437.