News

Partnership set to help 30,000 over 55s understand the dangers of fraud. Over 55s with credit cards, loans or savings are more likely to be targeted by criminals.

 

An awareness campaign has been launched to help Glaswegians over the age of 55 to tackle the increasing threat of fraud. The Outreach Solutions’ ‘Tackling Fraud’ campaign is expected to benefit over 30,000 people over the age of 55, by giving them free advice and support about the dangers of fraud. According to Experian, one in five (20%) people over 55 were affected by fraud last year, with Glasgow amongst the areas with the highest number of cases of identity fraud in Scotland1.

 

Glasgow Council for the Voluntary Sector (GCVS) has been appointed by Outreach Solutions to lead delivery of the campaign, which is funded by fraud and ID experts Experian. Over a six-month period, Glasgow CVS will work with a range of individuals and community groups to provide advice aimed at over 55’s on how to spot fraudulent activity and stop it happening to them, or people they know or care for.

 

Robert Smith from Outreach Solutions, said: “After the success of our award winning campaign in Nottinghamshire, which helped over 15,000 people, we are thrilled to be launching in Glasgow. Fraud seriously impacts the lives of many people which can cause financial difficulty, breakdown in family relationships and a decline in physical and mental health, particulary amongst older people. By helping people over the age of 55 understand common scams they are then able to take steps to protect themselves in the future.”

 

Phil Rance from Experian, said: “Our fraud analysis shows that criminals continue to target the elderly, particulary those with credit cards, loans and healthy amounts of savings. By working with Outreach Solutions we are able to use our expertise in fraud to help people become more vigilant about protecting their personal data and change lives for the better.”

 

Experian are now offering a free identity fraud monitoring tool that alerts you when you are at risk of fraud. The tool can help spot the problem early. Their Victims of Fraud team2 also offers dedicated support to anyone who discovers their identity has been stolen. During the course of 2016, the team helped over 11,000 people reclaim their identity and restore their credit rating.

 

Top tips to help people protect themselves from fraud:

  • Never give your bank card or PIN to anyone
  • Never send money or pay fees to claim prizes or lottery winnings
  • Don’t be afraid to put the phone down to cold callers or to end the call with a brief “No, thank you”
  • Take your time and don’t be pressured into a commitment – ask questions or seek a second opinion from someone you trust
  • Don’t call unfamiliar numbers or reply to unsolicited texts as these may charge at premium rates
  • If it seems too good to be true, it probably is.

 

Anyone who has been affected by fraud should report it to Action Fraud by calling 0300 123 2040, or visiting www.actionfraud.police.uk

 

If you work with or support people over 55 in Glasgow either through your work, as a carer, or if you run or attend a social group – you should get involved. The campaign, via a series of short talks, provides information to groups and individuals who will learn all the hints and tips about how to spot fraudulent activity and protect themselves from becoming a scammers next victim. For more information, contact Jo Speirs at Glasgow Council for the Voluntary Service (GCVS) on 0141 332 2444.

Outreach Solutions are proud to have been awarded the PCC’s Partnerships Award at Nottinghamshire Police’s Annual Awards ceremony.osl-pcc-award

Outreach Solutions ‘Tackling Fraud’ campaign was launched to help residents across Nottinghamshire tackle the threat of fraud by talking to them about some of the most common scams, how to spot them and who to report any suspected fraudulent activity to.

Caroline England, Business Development Director at Outreach Solutions said: It is important to us as a company that we work on projects of a social value and the anti-fraud campaign is something we have been working on to deliver for a long time. With the foresight of people like Paddy Tipping and other funding partners, this award is a recognition of all the people and organisations who have come together to protect the most vulnerable people in Nottinghamshire.

Outreach Solutions – specialists in delivering behaviour-change campaigns, appointed Nottinghamshire-based charities Age UK Nottingham & Nottinghamshire and Rural Community Action Nottinghamshire to deliver the campaign, which was joint funded by Nottinghamshire Office of the Police & Crime Commissioner, Experian, Nottingham City Council, and Cifas.

So far, this partnership has resulted in anti-fraud messages being given out at 190 community events, whilst a further 270 individuals have received one to one support within their own homes– in total, it is anticipated that nearly 12,000 older citizens across Nottinghamshire have so far benefitted from the campaign messages, making the individuals more resilient and empowered to reject fraud, and reducing the number of people becoming victims.

The Tackling Fraud campaign messages will continue to be delivered across the county until early next year and Outreach Solutions hope to engage new partnerships around the country to continue this important work.

 

It was announced that over 10,000 older citizens across Nottinghamshire have so far benefited from advice and support about how to spot and stop scams as the ‘Tackling Fraud in Nottinghamshire’ campaign was celebrated at The Council House on Tuesday.

Funders of the project and speakers from fraud protection agencies came together to showcase The Tackling Fraud campaign to share anti-fraud messages and discuss the impact that the campaign has made amongst older people across the county.

The showcase event, coordinated by behaviour-change specialists Outreach Solutions and sponsored by Nottingham City Council and Experian, saw private, public and third sector organisations join forces to tackle the threat of fraud to those aged over 55, who are often the most susceptible to becoming victims of scams.
Speakers from Nottinghamshire Police, Experian, Cifas and The Pensions Advisory Service joined Outreach Solutions’ Caroline England to inform the 100 strong audience of the impact the campaign has made and how the collaboration amongst private sector companies, local government bodies, fraud protection agencies and the voluntary and community sector working together will make Nottinghamshire citizens the most scam savvy in the country.

The Tackling Fraud campaign messages will continue to be delivered across the county by Age UK Nottingham and Nottinghamshire and Rural Community Action Nottinghamshire (RCAN), but more funding is required to keep the fraud messages alive.

Over the past 4 months, the two charities have visited over 150 social and community groups across the county to talk to them about some of the most common scams, how to spot them and who to report any suspected fraudulent activity to.

From knitting groups to neighbourhood watch meetings; from festivals to fun days; and from coffee mornings to craft meetings -members have been keen to learn and take part by sharing their own stories amongst friends and trusted group members.

The outreach campaign is already showing positive shifts in attitude and behaviour, with 58% of those asked stating that they were more at risk than they thought they were, and an increase from 44% to 73% disagreeing to the statement “I don’t really think about fraud or scams”, after hearing the key messages.

Unsolicited phone calls and mail are reported as being highly annoying and can very easily open people up to being defrauded. Some of the most common scams that are being spoken about amongst the peer groups are calls from people claiming they are from Microsoft calling to help fix their computer problem, and calls asking people for their bank details so they could set them up with protection from nuisance calls.

Outreach Solutions Head of Operations Robert Smith said: “With this event we wanted to show how a collaboration of public and private sector organisations and the voluntary and community sector has worked effectively together to protect the citizens against scams. I believe that because of this programme, the people of Nottinghamshire will become the most scam savvy in the country.

We believe this is just the start and are hoping that other counties around the UK will follow Nottinghamshire’s lead.”

Tackling Fraud in Nottinghamshire is funded by Experian, Nottingham City Council, Nottinghamshire Office of the Police & Crime Commissioner and Cifas and is supported by Nottinghamshire Police

VIEW SPEAKER PRESENTATIONS

OUTREACH SOLUTIONS – Caroline England

Watch videos of Mary here

NOTTINGHAMSHIRE POLICE – DS Susan Howell

EXPERIAN – Phil Rance

CIFAS – Simon Dukes

THE PENSIONS ADVISORY SERVICE – Charlotte Jackson

 

 

Sheffield
				Health Social Care Team group photoOutreach Solutions are proud to have been involved in the 10 Cities LoveFoodHateWaste initiative to fight food waste in Sheffield and Nottingham. Thanks to everyone who took part! Be part of the movement visit www.lovefoodhatewaste.com and watch the celebratory video https://www.youtube.com/watch?v=WhaxI9csONI

An outreach campaign has been launched to help residents across Nottinghamshire tackle the threat of fraud.  ‘Tackling Fraud’ is expected to benefit thousands of people across the county from the advice and support they receive about the dangers of fraud. 

 

Age UK Nottingham & Nottinghamshire and Rural Community Action Nottinghamshire (RCAN) have been appointed by Outreach Solutions to deliver the campaign, which is funded by Nottingham’s fraud and ID experts Experian, along with Nottingham City Council, Nottinghamshire Office of the Police & Crime Commissioner and Cifas. 

 

Over a five month period Age UK Notts and RCAN are making contact and working with a range of community groups and individuals to provide advice on how to spot fraudulent activity and stop it happening to them or people they know or care for.

 

The campaign is aimed primarily at those who are aged 55+ who may be more susceptible to fraudulent approaches. It looks at some of the most common scams, and advises what people can do to protect themselves from becoming a victim.

 

During a recent session at a local Knit & Natter Group, one woman shared her story about how she had been scammed out of £6,000 shortly after her husband had passed away.  By highlighting steps that she took to have her money reimbursed, it will enable others to take away important knowledge on how they can avoid becoming a victim of fraud.  

 

Nick Mothershaw, fraud expert from Experian, commented:  “Over the last two years we have seen a relentless rise in ID theft.  This rise has been underpinned by current account fraud and, while the biggest targets for fraudster have been young renters, our analysis shows that there has been an increasing focus on older people in retirement. 

 

“People over the age of 65 who typically own their homes and have good savings to supplement their modest pensions, have seen the biggest increase in current account fraud attempts. 

 

Experian’s Victims of Fraud (VOF) team was set up more than ten years ago to provide expert, dedicated support to anyone who discovers their identity has been hijacked. During the course of 2015 the team helped almost 14,500 people reclaim their identity and restore their credit rating, 18% more people than in 2014 and an all-time high.

 

Top tips to help people protect themselves from fraud:

 

  • Never give your bank card or PIN to anyone
  • Never send money or pay fees to claim prizes or lottery winnings
  • Don’t be afraid to put the phone down to cold callers or to end the call with a brief “No, thank you”
  • Take your time and don’t be pressured into a commitment – ask questions or seek a second opinion from someone you trust
  • Don’t call unfamiliar numbers or reply to unsolicited texts as these may charge at premium rates
  • If it seems too good to be true, it probably is.

 

Anyone who has been affected by fraud should report it to Action Fraud by calling 0300 123 2040, or visiting www.actionfraud.police.uk

 

Groups, carers and family looking after older residents are urged to get in touch and find out how they can make a difference.  The Tackling Fraud campaign would urge anyone who runs a group; or works with people aged 55+; are a carer or family member who would like to learn more to contact Judith Keegan at Age UK Notts on 0115 844 0011 if you based in the City of Nottingham or Liam Russell at RCAN on 01623 727600 if you are based out of the city, in Nottinghamshire.

 

 

 

Outreach Solutions have launched an outreach campaign in the London Borough of Barking & Dagenham to help promote the free early learning places available for 2 year olds.

Local community organisation RAMFEL and a number of parent champions from the Borough, will be cascading the key benefits to parents in the area.

Children are eligible for a free place if the family is living on low income or claiming income based benefits; if the child receives Disability Living Allowance, or for any children known to Social Care or Portage.

The free places are available in nurseries, pre-schools , or with some childminders.

The child can benefit by having up to 15 hours per week in placement where they will learn to play and share; receive help with speech and language; improve listening skills, learn to become more independent and take part in lots of activities.

Parents can be assured that the locations are safe and secure and their children are looked after by a professional childcare provider, whilst allowing them the time to pursue other interests, or just to have some ‘me’ time.

For more information or to check whether your child is eligible, contact the friendly and supportive Family Information Team on 020 8227 5395, who can help with your enquiry