National Fraud Authority

The NFA logo

The National Fraud Authority (NFA), an executive agency of the Home Office, leads and co-ordinates the fight to reduce fraud. In 2012 alone, it was estimated that fraud cost the UK more than £73 billion. This level of loss impacts every part of society, including the most vulnerable.

The NFA works with in close partnership with stakeholders from across government, law enforcement, industry and the voluntary and charity sectors to focus and co-ordinate the fight against fraud in the UK.

Additionally, the NFA is responsible for Action Fraud, the national reporting centre for fraud and internet crime.

We supported the NFA’s  awareness-raising and behaviour-change campaign by running a pilot programme, “Spot it, Stop it,” which aimed to reach and engage women aged over 55 and their support networks in County Durham. They were given information and practical support about identifying and avoiding fraud.

“Outreach Solutions’ programme enabled us to reach deeper into local communities and engage more of our target audience than ever before. Outreach Solutions and their local voluntary and community sector partners exceeded all of their targets, engaging more than 6,000 women over 55 with messages about fraud awareness. Through peer-to-peer conversations they were able to relay honest, genuine feedback from the audience group, which will be invaluable for informing and building future schemes. They were quick to put the project in place, reliable in delivery, responsive and flexible.” – Akile Clinton, National Fraud Authority

Read more on our project page.